1. Safe Remedies
The material in the Web Site is copyright to Safe Remedies Limited or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

2. Contacting Us
a) Our contact address is:
Safe Remedies Ltd
Unit 11 North Rd Ind Estate
Berwick-upon-Tweed
TD15 1UN

You may also contact us:by fax on 01289 331888 or by telephone on 01289 332888 or by e-mail to info@saferemedies.com

3. Web Site Information
a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

4. Description Of Products
a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

5. Ordering Products
a) You may order products from the Web Site by submitting a completed order form through the check out procedure.

b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

6. The Price And Payment
a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is made by credit card at the time we accept your order. Refunds will generally be made by means of a credit to your credit card.

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

7. Delivery Of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

8. Cancelling Orders
a) You may cancel your order by notifying us at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

b) If you cancel your order after we have despatched the products, then you must return the products to us at the address mentioned above. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.

c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

9. General
a) The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.

What information do I need to know about shipping in the UK?
Order online or by phone on 01289 332888, and we aim to despatch within 24 hours!! All orders are packaged with care to ensure safe delivery, (in busy periods, please allow 10-14 working days for delivery).

Please note: Offers subject to availability.

What about International Shipping?

To place an order call (+44) 1289 332888.
To speak to customer services call our UK based customer services centre on (+44) 1289 332888
Fax your order on(+44) 1289 331888

Customers outside of the United Kingdom may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from SafeRemedies.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

What are the shipping / postal charges?
Costs for shipping to all destinations Destination Cost (£)
UK (including Northern Ireland) 1.99
Channel Islands 4.00
Republic Of Ireland 11.50
Belgium, Netherlands, Luxembourg 11.50
France, Germany, Denmark, Austria 11.95
Switzerland, Italy, Spain, Portugal, Greece, Cyprus 16.75
Rest of Europe 19.25

My shipment has been lost or damaged, what do I do?
Lost Orders: Please allow up to 14 days for delivery. If your order has not been received within 14 days contact Customer Service on (+44) 1289 332888 (Open 9:00am - 5:00pm weekdays) or email info@saferemedies.com.

Please note lost shipments must be reported within 30 days of despatch, we will not be liable for any loss if you fail to do this.

Damaged Orders: If you find your goods to be damaged in transit, we are willing to offer a refund if the product is returned (within 30 days after the delivery date) to the following address. We will not be liable for any damage if you fail to do this.

What do I do if I want to return my product?
We are proud of the quality of our products. As such, if you find your goods to be in unsatisfactory condition, we are willing to offer a refund if the product is returned within 30 days of delivery

Safe Remedies Ltd
Unit 11 North Rd Ind Estate
Berwick-upon-Tweed
TD15 1UN

This does not affect your statutory rights.

We retain the right to request a return of the faulty goods with the consignment number on the outside of the box, by recorded delivery, and the product will be inspected. If the fault is agreed, a full refund along with any shipping costs incurred in sending the product back, will be given.

Please do not send any items back which have not been requested.

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

All trademarks appearing on the service are trademarks of their respective owners.

ALL INFORMATION CONTAINED WITHIN IS AS PER THE MANUFACTURERS. THE SUGGESTIONS ON THESE PAGES DO NOT CONSTITUTE ANY FORM OF MEDICAL ADVICE FOR THESE HAVE BEEN PREPARED ONLY AS A GUIDE. ONLY A REGISTERED QUALIFIED MEDICAL OR OTHER HEALTH CARE PRACTITIONER CAN GIVE ADVICE AS TO THE PRODUCT THAT WILL SERVE THE PATIENT IN THEIR BEST INTEREST. NB: IF YOUR CLIENT HAS A MEDICAL CONDITION THEY SHOULD LET THEIR DOCTOR KNOW THAT THEY ARE TAKING NUTRITIONAL SUPPLEMENTS.